親愛的會員您好，非常感謝您使用Be come ture商城的服務（以下稱本商城），本商城將根據以下之會員服務條款(以下簡稱本條款)，提供會員便利的交易。為了保障您的權益，請務必詳讀本條款，在您註冊成為本商城會員、或開始使用本服務時，即視為您已經閱讀、瞭解並同意接受本條款及「隱私權保護政策」之所有內容，並視為您已確認詳閱並同意個人資料保護告知暨同意事項。
如您不同意本條款之全部或部分內容，請勿註冊，並請立即停止使用本服務。本條款之具體約定內容如後：
▼會員資料
1.在您使用本服務之前，必須提供正確個人資料，並加入成為本商城會員，無須支付任何費用；在加入完成後，使用本服務及參加與本服務相關之活動。如個人資料有異動，請務必即時更新，以保障您的權益。如因會員未正確更新個人資料，致未能收到本公司寄發之會員權益、消費優惠、活動內容等相關資訊，或變更、終止會員權益、消費優惠、活動內容之通知，會員同意在此情形下，視為會員已經收到該等資訊或通知。
2.加入會員方式請點選右上方會員登入圖示進入後完成註冊即成為會員。
3.請於結帳時登入會員，也可使用Facebook、Instagram、Google、Line快速登入。
▼商品須知
凡於「Be come ture商城」購買商品的消費者，均享有商品售後服務之相關權益。如果您的商品是從本商城之外的其他通路購買，請透過原購買通路諮詢退換貨、售後服務。
1.圖片所示僅是產品原型，與最後完成產品或許會有少許分別，監修過程產品細節如有任何更改，恕不另行通知。
2.此產品為大量生產部分為人工上色，故最後完成產品可能會存在個體差異，不在退換貨瑕疵範圍內。
3.實拍圖出現之道具不在此次預購範圍內，請以實品為主。
4.預購商品皆以預購數量進行製作，預購期截止後恕不受理訂單取消，下單後即為同意預購商品購物須知。
5. 預定出貨時間可能因製造或物流等因素延期出貨，請依官網發布之出貨公告實際出貨時間為準。
6.進入待出貨程序之商品，若因任何因素須更改收件位址、門市等資訊，請務必聯絡becometrue客服人員協助處理。
7.本平台商品不適用於3歲以下兒童使用，且應注意尖銳物件及避免幼兒吞食窒息。
8.現貨與預購商品出貨時間不同，請將現貨商品和預購商品分開下單結帳。
9.商品因材積限制，將依據商品不同而有購買數量之限制，請依該商品下單頁面的「商品詳情」為主。
10.海外地區預購僅付商品售價，國際運費以到貨當天匯率為準，並採貨到付運費。
▼退換貨聯絡方式
官方客服信箱：service.becometrue@gmail.com
官方客服Line：@becometrue
▼出貨與退換貨政策
1.超商及宅配出貨日即國定上班日週一至週五(不含例假日)。
2.現貨商品於下單後3至5個工作天內出貨，出貨後3至5個工作天到貨。
3.出貨方式含宅配、超商取貨(7-11、全家)，下單請寫完整真實姓名，並留意到貨簡訊，請於到貨後七天內完成取貨，若無故未取造成運費損失，將由顧客自行吸收。
4.商品預計到貨日僅為預估，實際到貨日涉及諸多因素，恐與預估到貨日不同，請依本商城FB粉絲專頁、官方LINE【商品出貨時間發布】之出貨公告為主。訂購人無法以延遲到貨為由取消訂單、退款及退換貨，如原廠生產延遲或其他因素延遲到貨，不另作通知，商品出貨相關歡迎進件客服查詢。
5.本商城於商品出貨前均會品檢把關，若您收到商品後仍對商品存在疑問，請收到貨後立即將商品問題錄影、拍照，並透過E-mail/Line@聯繫我們，請提供「訂購資訊」、「訂單編號」，以利客服確認後為您做相關後續處理。
6.預購商品僅提供瑕疵換貨服務（無商品可供更換除外），退貨的商品必須恢復至您收到商品時的原始狀態（包含主體、附件、內外包裝、贈品等），如有不完整情況，恕不受理退換貨服務。
7.部分退貨訂單；如遇免運活動，扣除退貨單品金額後未滿免運門檻，實際退款金額將會扣除運費費用。
8.若已取得電子發票，將會於我方收到退貨商品後，將電子發票作廢。
9. 商品逾期未領取遭退回、名字與證件所記載的不符而無法取貨時，請您於出貨公告起45天內主動聯繫本公司客服人員協助處理。
10.商品逾期未取貨者，本商城將為您保留45天，若超過保留天數視為自動放棄該訂單商品，並不負商品保管之責，本商城得為該商品做後續安排，若有異議或需延期取回，請事先提出。
◎商品若有以下情況，恕無法受理您的退貨退款申請：
1.超過7天鑑賞期(僅現貨商品)。
2.商品沾染彩妝、顏料、污漬或已下水清洗。
3.商品銷售網頁特別載明不可退貨之商品。
4.顧客已使用過商品，明顯降低商品價值之情況。
5.商品原配件、包裝及贈品不齊全。
※請注意！鑑賞期並非試用期，係供您參考、觀賞、品鑑比較，若商品已使用過或因人為因素，經證實後概不接受退換貨。
★遇到商品問題：
若您有任何商品問題，請先將您的訂單編號及商品照片，發至客服官方LINE：@becometrue，將由客服人員為您確認並做後續處理。
▼常見問題
▼Commodity Notes
1. The product shown in the picture is only a prototype, and there may be a slight difference from the final product. The details of the product are subject to change without prior notice.
2. This product is mass-produced, and part of it is artificially colored, so there may be individual differences in the final product, which is not within the scope of defective returns.
3. The props that appear in the real photos are not within the scope of this pre-order, please use the actual products as the main products.
4. The arrival time of the goods may be advanced or delayed, please refer to the actual delivery time for details.
5. Products on this platform are not suitable for children under 3 years old, and attention should be paid to sharp objects and avoid swallowing and suffocation by young children.
6. In order to protect your rights and interests, please place an order and checkout separately for spot goods and pre-ordered goods.
7. Since the product is a limited-time pre-order, please understand the product label before placing an order. After the pre-order is over, the order will not be canceled.
8. Be Come True reserves the right to change or explain all activities on the platform.
9. If you do not pick up the package and need to resend it for the second time, you need to remit the shipping fee of 60-150 yuan (according to the charging standard of different products) to: Bank Code: 822 China Trust / Bank Account Number: 4955-4061-4383 Account Name: Xinyi Co., Ltd., please join the official LINE@ to tell the customer service to process the second delivery after making up the remittance.
▼shipping policy
1. The shipping day is Monday to Friday, and the supermarket is Monday to Friday as the shipping day
2. Shipping method: Supermarket pick-up (7-11)
Please fill in the full real name when placing an order, and pay attention to the arrival text message and pick up the goods within seven days after arrival. Please do not fail to pick up the goods without reason; if there is any loss of freight, the customer will absorb it by himself
◎ In-stock items will be shipped within 7 to 10 working days after the order is placed.
◎ Pre-ordered products Pre-ordered products will be shipped in order according to the expected release date, and the actual arrival time will depend on the delivery time.
3. Precautions:
(1) After the order is placed and the payment is completed, the order cannot be canceled by itself. Please contact customer service to change the name, address, or product content.
(2) In case of irresistible factors (ex. natural disasters, epidemics), or during the Lunar New Year period or consecutive holidays, the actual arrival time will be based on the announcement on the website.
(3) In order to speed up your receipt of the goods, it is recommended to place separate orders for spot goods and pre-ordered goods.
※The above are all working days
▼Return Policy
1. Seven-day appreciation period
2. We will carefully check the product before shipment. If you accidentally receive a defective product, please take a photo of the defective area within seven days, and contact us by private message E-mail/Line, and provide us with the orderer's name and If the order number is confirmed as defective, we will help you return/exchange the goods back and forth.
3. The returned product must be returned to its original state, which means it must be returned to the original state when you received the product. Please keep the product intact, no peculiar smell, no human-caused dirt, keep it in its original state, and send the package before the expiration date. If there are any of the above points, the exchange and return service will not be accepted.
4. For combined products, all products must be returned together, and partial product returns will not be accepted.
5. Partial return orders: For orders that were originally free of shipping, if the total order amount minus the amount of the returned item does not meet the free shipping threshold, the actual refund amount will be deducted from the shipping fee.
6. In case of free shipping, the refund amount will be deducted from the shipping fee.
7. If the electronic invoice has been obtained, the electronic invoice will be invalidated after we receive the returned goods.
▼ Contact information for return and exchange
Official customer service mailbox: service.becometrue@gmail.com
Official Customer Service Line: @becometrue